Terms of Service

Last updated: 30 Oct 2025 · Provider: DMS Toowoomba

1. Introduction

These Terms of Service (“Terms”) govern the provision of digital advertising and related consulting services by DMS Toowoomba (“we”, “us”). By engaging our services, you agree to these Terms.

2. Definitions

“Client”, “you” means the person or entity engaging our services. “Services” means Google Ads setup, management, optimisation, reporting, and related consulting offered by us.

3. Scope of Services

• Campaign setup (structure, ad copy, extensions), keyword research, audience targeting, and ongoing optimisation.
• Package tiers may include negative keywords, competitor research, conversion tracking, A/B testing, and strategy reviews.
• We provide recommendations; final decisions on budgets and campaigns remain with the Client.

4. Fees & Payments

• Setup Fee: One-time, per campaign; non-refundable once work commences.
• Management Fees: Recurring monthly, billed in advance according to package and # of campaigns.
• Ad Spend: Paid separately to Google; not included in our fees.
• Late/Failed Payments: Campaigns may be paused until payment is received; late fees may apply.

5. Client Responsibilities

• Provide accurate business details, timely approvals, and necessary platform access (Google Ads, Analytics, Tag Manager).
• Supply creative assets (logos, images, videos) and ensure website compliance with Google Ads policies.
• Advise us promptly of any material business changes affecting campaigns.

6. Cancellations & Termination

• Client may cancel with 30 days’ written notice. Fees paid for the current billing period are non-refundable.
• We may terminate if payments are overdue, required information is not provided, or the relationship becomes unworkable.

7. Performance Disclaimer

We use best practices, but outcomes cannot be guaranteed due to factors outside our control (competition, seasonality, website performance, budget). No specific revenue, lead, or sales levels are warranted.

8. Intellectual Property

• Structures, ad copy, and documents created by us remain our IP unless otherwise agreed in writing.
• Client-provided assets remain the Client’s property. Licenses may be required for third-party content.

9. Confidentiality

We keep Client information confidential and only share it with third parties as needed to deliver Services or where required by law.

10. Liability

To the maximum extent permitted by law, we are not liable for indirect or consequential loss. Our aggregate liability is limited to fees paid in the three (3) months preceding any claim.

11. Governing Law

These Terms are governed by the laws of Queensland, Australia. Parties submit to the exclusive jurisdiction of Queensland courts.

12. Changes to these Terms

We may update these Terms from time to time. Material changes will be notified on this page or via email.

13. Contact

Questions about these Terms: info@dmstoowoomba.com.au