Privacy Policy • DMS Toowoomba

Privacy Policy

Last updated: 30 Oct 2025 · Organisation: DMS Toowoomba

Contents

1. Introduction

This Privacy Policy explains how DMS Toowoomba (“we”, “us”) collects, uses, and protects personal information in connection with our services.

2. Information We Collect

  • Contact details (name, email, phone, address, business name).
  • Business info provided in forms (industry, website, goals, budgets).
  • Service and billing details (packages selected, campaign counts).
  • Payment details processed via secure third-party processors (we do not store full card data).
  • Technical data via cookies/analytics (pages viewed, device/browser info, approximate location).

3. How We Use Information

  • To provide advertising services (setup, optimisation, reporting, support).
  • To process payments, invoices, and account administration.
  • To communicate about performance, recommendations, and updates.
  • To improve our website and services, and comply with legal obligations.

4. Sharing & Disclosure

  • We do not sell or rent personal information.
  • We may share data with service providers strictly to deliver services (e.g., Google Ads/Analytics, payment processors, email platforms).
  • We may disclose information when required by law or to protect our rights.

5. Data Storage & Security

  • Access to personal information is limited to authorised personnel.
  • We use reasonable administrative, technical, and physical safeguards.
  • Payments are handled by PCI-compliant providers; we never store full card numbers.

6. Cookies & Analytics

Our website may use cookies and analytics (e.g., Google Analytics) to understand usage and improve performance. You can control cookies via your browser settings.

7. Your Rights

  • Request access to the personal information we hold about you.
  • Request correction or deletion where appropriate.
  • Opt out of marketing communications at any time.

8. International Transfers

Data may be processed on servers outside Australia by our providers. We work with reputable vendors that implement appropriate data protection measures.

9. Data Retention

We retain information only as long as necessary to provide services and meet legal obligations, after which it is securely deleted or anonymised.

10. Complaints

If you have concerns about privacy, contact us at info@dmstoowoomba.com.au. You may also contact the Office of the Australian Information Commissioner (OAIC).

11. Changes to this Policy

We may update this Policy from time to time. We will post updates on this page and adjust the “Last updated” date above.

12. Contact

Privacy enquiries: info@dmstoowoomba.com.au